Free handbook · The Logistics Files

The Clearance Journey

Everything you own arrived on a ship, a truck or a plane, and passed through a chain of companies and government offices on the way. Most people never see any of it. They see a price at the beginning and a delivery at the end, and a set of charges in between that nobody explains.

This is that chain, told in order, in plain words. Nine stages from a factory in one country to a doorstep in another. At each one: who is involved, what has to happen, and what it costs you if it does not.

Before you start, the three things nobody tells you

1
Almost every cost is decided before the ship sails

By the time cargo arrives, the product code, the value, the permits and the shipping terms are all fixed. What happens at the port is mostly arithmetic on decisions taken weeks earlier by someone who often did not know they were deciding anything.

2
More than one company is charging you

The shipping line, the terminal, the customs service, the regulator, the agent and the haulier are all separate businesses with separate bills. When something is wrong, the useful first question is not “how much” but “who is charging me this”.

3
Waiting is the most expensive thing you can do

Duty is a known number you can plan for. Storage and demurrage are a growing number that runs while you argue about something else. On most shipments that lose money, the loss was the days, not the tax.

Tap a stage to open it.

  1. 1

    Before you pay the seller

    Who is involved: You, your supplier, a licensed customs agent

    Agree the price, get the product code in writing, and check that the goods are allowed into Nigeria at all. This is the cheapest moment to find a problem.

    Watch out Skip it and you can pay for goods that are banned, or budget on the wrong tax rate.

  2. 2

    Open your Form M at the bank

    Who is involved: You and your bank, with the Central Bank of Nigeria behind it

    The Form M is the form that registers your import with the government and books the foreign currency to pay your supplier. Nothing legal moves without it.

    Watch out Goods that arrive with no Form M are stuck, and regularising it later is slow and expensive.

  3. 3

    Get your product permits

    Who is involved: SON, NAFDAC, NAQS, NCC, NESREA, ONSA: whichever your product needs

    This is where the agencies in Step 4 above come in, and almost all of it must happen BEFORE the goods sail. SONCAP is inspected and issued in the supplier's country. NAFDAC wants the product registered, not just the importer. Plant and animal certificates are issued at origin and cannot be created later. Telecoms kit needs NCC type approval for that exact model.

    Watch out These are pre-shipment requirements, not port paperwork. SON charges a SONCAP default of 20% of the CIF value or 2 million naira, whichever is higher, on regulated goods that arrive without a certificate, and the cargo can be detained, tested and destroyed at your expense. Certificates that can only be issued at origin cannot be created here at all.

  4. 4

    Your supplier ships the goods

    Who is involved: Supplier, shipping line or airline, your freight forwarder

    You receive the transport document: a Bill of Lading for sea, an Air Waybill for air. It is the receipt for your cargo and, at sea, the document of title.

    Watch out Wrong details on it (name, address, quantity) mean corrections, delay and fees later.

  5. 5

    Customs issues your PAAR

    Who is involved: Nigeria Customs Service

    The PAAR is customs telling you, before the ship lands, what code they accept and what you will pay. This is the moment your estimate becomes a real number.

    Watch out If their code differs from yours, your budget changes. Better to know now than at the gate.

  6. 6

    The cargo arrives

    Who is involved: Shipping line, terminal operator, Nigerian Ports Authority

    The vessel is discharged and your container sits in the terminal. The free days start counting from here, and so does the money.

    Watch out Every day past the free days costs storage to the terminal and demurrage to the shipping line.

  7. 7

    Declare and pay

    Who is involved: Your licensed customs agent, customs, your bank

    Your agent files the declaration (the SGD) using your documents. Customs raises the assessment, and you pay duty, levies and VAT at the bank.

    Watch out Wrong or missing papers here is the single most common cause of a stuck container.

  8. 8

    Examination and release

    Who is involved: Customs, plus SON, NAFDAC or quarantine where they apply

    Customs checks the cargo, by scanner or by opening it. Where your product is regulated, the agency joins that examination and their certificate from stage 3 is what they look for. If everything matches your declaration, they release it.

    Watch out A mismatch between paper and cargo can mean a query, a fine, or seizure.

  9. 9

    Take delivery

    Who is involved: Shipping line, terminal, your haulier

    You pay the shipping line and terminal their charges, collect the Delivery Order, and truck the goods to your warehouse. Empty containers go back to earn your deposit refund.

    Watch out Late return of the empty container quietly eats the deposit you already paid.

Where your money actually goes

A customs bill feels like one big number taken from you. It is really several separate charges, each with its own job. Knowing which is which is the difference between feeling robbed and being able to plan.

Import dutyThe main tax, set by the product code.
It is the tool a country uses to protect what it makes at home. A high rate on a finished car and a low rate on car parts is a deliberate signal: assemble it here, employ people here. That is why the rate changes so much from product to product.
VAT, 7.5%The same consumption tax you pay in a shop.
It is not an import punishment. It is the ordinary tax on spending, collected at the port instead of the till, so that imported goods and locally made goods carry the same tax. If you are VAT-registered you can normally claim it back against the VAT you charge your own customers.
Surcharge, 7% of dutyPort development.
A share of the duty is set aside to build and maintain the ports, quays, roads and equipment that your own cargo has just used.
FCS levy, 4% of the goods valueRunning the customs service.
It funds the people, scanners, systems and offices that process your declaration. In effect you are paying for the service that clears your cargo.
ETLS levy, 0.5%West African regional trade.
It funds the ECOWAS Trade Liberalisation Scheme, the arrangement that lets goods made inside West Africa move between member countries duty-free. Goods coming from outside the region contribute to running it.
Extra leviesProtecting a specific home industry.
The heavy levies on rice, sugar, cement and textiles exist to make local production worth doing. Whether they work is a fair debate, but they are policy, not a random fee.
Excise dutyDiscouraging harm, and raising revenue.
Applied mainly to tobacco and alcohol, the same way most countries do, to make them more expensive on purpose.

You can disagree with a rate, and plenty of people do. But these are policy choices made in public, not fees invented at the gate. The importers who do well read the policy, plan around it, and price it into the deal before they buy.

The three moments that decide the outcome

Before you pay the supplierThe product code and the import rules

Two believable codes for the same item can sit in different tax bands, and on a container the difference can exceed the profit on the deal. This is also the moment to check the goods can legally be imported at all. Both checks cost an email.

Check your product and its rate →
Weeks before the ship sailsThe permits that cannot be obtained later

Standards certificates, product registrations and plant or animal certificates are issued in the exporting country, before loading. There is no clever agent, no relationship and no payment that turns a missing origin certificate into a cleared container.

See which papers your shipment needs →
From the day the ship is unloadedThe clock, which nobody starts and nobody warns you about

Two or three separate meters begin running, owned by different companies, each with its own free period and its own rising scale. This is where the largest avoidable losses happen, and it is entirely a question of how far ahead you were in the calendar.

See what a delay costs →

Tap a heading to read it.

Who is who, in one place

The supplier makes or sells the goods. Their job ends wherever the trade term says it ends, which is often much earlier than the buyer assumes.

The freight forwarder arranges the movement. They are not the carrier: they buy space from carriers and organise everything around it. A good one is worth more than the difference in their fee.

The shipping line or airline actually carries the goods, and owns the container. They charge for the carriage, and separately for keeping their box too long.

The terminal is the piece of ground the cargo lands on. A different company again, with its own price list and its own free days.

The customs service assesses and collects the taxes, and decides what your goods are for tax purposes. Their classification beats yours.

The regulators control specific products: standards, food and drugs, plants and animals, telecoms, environment, security. Each has its own certificate and its own timing, and most of them work before shipment.

The licensed customs agent files the declaration. Only a licensed agent can, which is why almost every importer uses one.

The haulier moves the container from the port to you, and is usually the last cost people remember to budget for.

What to do differently, starting now

Get the product code in writing before you pay anybody. From your supplier, from your agent, or from the tariff itself. Then price the deal on that code, not on a guess.

Ask which permits apply, and when they must be obtained. The answer “before shipment” appears far more often than people expect, and it is the answer that costs the most to learn late.

Ask your forwarder for the free days and the charges in writing, at booking. Not when the ship arrives. Free days are negotiable and nobody offers them to a customer who never asks.

Make every document say the same thing. Same name, same address, same description, same quantity, same weight, same value, same currency. Mismatches are queries and queries are days.

Count the days as money. Work out what one extra day at the port costs you before you need to know, so that when a decision comes up you already know whether paying for speed is worth it.

And the honest summary

The people who consistently clear cargo cheaply are not better negotiators and they do not have special relationships. They are simply further ahead in the calendar. Everything in this handbook is a version of that one idea.

This is a general explanation, not advice on your shipment. Procedures, agencies and charges differ by country and by product, and they change. Use this to understand the shape of the process, then confirm the detail for your own shipment with a licensed customs agent.

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